Quantcast

complaints portugal

Complaints Book: All about the settlement of commercial litigation in Portugal

Complaints Book: All about the settlement of commercial litigation in Portugal

In recent years in Portugal any commercial establishment or service provider must make a complaints book available to customers. It allows to settle and keep track of all disputes between customers and institutions. If you live in Portugal you will often see this small red poster at the entrance of these. However few people really know what it is. What are your rights as a consumer in Portugal ? What to do in case of commercial dispute ? What are the consequences ? Bob, the Expats Personal Assistant in Lisbon and Portugal, tells you everything.